Terms and Conditions for Pingit.me and Pingit Giving

1.Pingit.me

1.1Pingit.me is provided by Barclays Bank PLC (Barclays/We/Us/Our). It lets you use a UK debit card to send money to someone who has sent you a Pingit.me link and you don't need to have a Pingit account to use it.

1.2Start by making sure you know the person who sent you the link – the page will give you their name and partial postcode. We can't accept responsibility if you pay the wrong person or make a payment to a fraudulently created Pingit.me page.

1.3To make the payment, just open the link and follow the instructions. You'll be asked to enter your debit card details and home address so that we can check that you're the cardholder, then the amount you want to send. Pingit.me will never ask you for your debit card PIN number or any passwords. Help us prevent them from doing this by sending any link you get that asks for this information to internetsecurity@barclays.co.uk.

1.4Once the payment has been sent, you'll get an email and the person you're sending money to will get a notification when they get the payment. Usually your payment will get to the person you're paying pretty much straight away, but could take up to 2 hours.

1.5Pingit.me is a free service.

1.6Sometimes Pingit.me pages get deactivated. You can only use a Pingit.me link to make a payment if the page you're using to pay someone is active.

1.7There are limits to what you can send – please refer to our FAQ page for further information.

1.8Any questions? We'd love to hear from you – get in touch on 0345 600 2323

2.Pingit Giving

2.1Pingit Giving is provided by Barclays Bank PLC (Barclays/We/Us/Our). It lets you use a UK debit card to send money to a registered charity selected by the person who has sent you a Pingit Giving link. You don't need to have a Pingit account to use it.

2.2Start by making sure you know the person who sent you the link – the page will give you their name and the details of the registered charity to which you are donating. We can't accept responsibility if you a pay the incorrect charity, pay a charity via a link sent from somebody you do not know or make a payment to a fraudulent site purporting to be a Pingit Giving page.

2.3To make the payment, just open the link and follow the instructions. You'll be asked to enter your debit card details and home address so that we can check that you're the cardholder, then the amount you want to send. Pingit Giving will never ask you for your debit card PIN number or any passwords. Help us prevent others from doing this by sending any link you get that asks for this information to internetsecurity@barclays.co.uk.

2.4Once the payment has been sent, you'll get an email and the person who sent you the Pingit Giving link will get a notification (if they have opted to do so) showing that a donation has been made. Usually your payment will get to the charity you're paying pretty much straight away, but it could take up to 2 hours.

2.5We will charge the charity a small fee for each donation made using this service.

2.6Sometimes Pingit Giving pages get deactivated. You can only use a Pingit Giving link to make a payment if the page you're using to pay a charity is active.

2.7There are limits to what you can send – please refer to our FAQ page for further information.

2.8Any questions? We'd love to hear from you – get in touch on 0345 600 2323.

Gift aid

2.9When you ask us to make a payment to a charity using Pingit Giving, we may ask you if you want to add Gift Aid to your donation through accepting a Gift Aid declaration. If you accept this declaration, you are giving your consent for us to send to the charity certain personal information we hold about you, including your mobile number or email address, name and address. We will share this information with the charity on the basis they will only use it to collect the Gift Aid payment or contact you to administer the payment. By accepting the Gift Aid declaration, you are confirming that if you pay less income tax and/or capital gains tax in the current year than the amount of Gift Aid claimed on all donations it will be your responsibility to pay any difference to HMRC. Please read the Gift Aid declaration in full.

2.10You can find out more information about any charity listed in the Pingit Giving page (including the charity's registration details) by visiting the charity's website.

3.Your data

3.1We and other companies in the Barclays Group will use the information you provide to us carry out regulatory checks and meet our obligations to any regulatory authority as required, for assessment and analysis and to develop and improve our services to you and our customers. If you have supplied your email address and given permission for us to send you marketing emails about Pingit we may do so and you can opt out of these at any point in the future. We will only use the phone number you provide to send you an SMS notification about the payment you have made using the Pingit.me page.

3.2We and other companies in the Barclays Group may also use your information for market and product analysis in order to generate statistical reports which may be shared within non-Barclays companies for their own use. These reports contain aggregated data and will not contain any information that identifies you.

3.3We may pass your information to people who provide a service to us or are acting as our agents (including payment processing providers) on the understanding that they will keep the information confidential. If we transfer your information to an agent or service provider located in another country, we will make sure that they agree to apply the same levels of protection as we are required to apply to your information and to use your information in accordance with our instructions. We will retain information collected about you for as long as permitted for legal, regulatory, fraud and/or other financial crime or other legitimate business purposes.

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at www.lendingstandardsboard.org.uk. Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).