Terms & Conditions for Pingit.me

Pingit.me is provided by Barclays Bank PLC (Barclays/We/Us/Our). It lets you use a UK debit card to send money to someone who has sent you a Pingit.me link and you don't need to have a Pingit account to use it.

Start by making sure you know the person who sent you the link - the page will give you their name and partial postcode. We can't accept responsibility if you pay the wrong person or make a payment to a fraudulently created Pingit.me page.

To make the payment, just open the link and follow the instructions. You'll be asked to enter your debit card details and home address so that we can check that you're the cardholder, then the amount you want to send. Pingit.me will never ask you for your debit card PIN number or any passwords. Help us prevent them from doing this by sending any link you get that asks for this information to internetsecurity@barclays.co.uk.

Once the payment has been sent, you'll get an email and the person you're sending money to will get a notification when they get the payment. Usually your payment will get to the person you're paying pretty much straight away, but could take up to 2 hours.

Pingit.me is a free service.

Sometimes Pingit.me pages get deactivated. You can only use a Pingit.me link to make a payment if the page you're using to pay someone is active.

There are limits to what you can send - please refer to our FAQ page for further information.

Any questions? We'd love to hear from you - get in touch on 0345 600 2323

Your data

We and other companies in the Barclays Group will use the information you provide to us carry out regulatory checks and meet our obligations to any regulatory authority as required, for assessment and analysis and to develop and improve our services to you and our customers. If you have supplied your email address and given permission for us to send you marketing emails about Pingit we may do so and you can opt out of these at any point in the future. We will only use the phone number you provide to send you an SMS notification about the payment you have made using the Pingit.me page.

We and other companies in the Barclays Group may also use your information for market and product analysis in order to generate statistical reports which may be shared within non-Barclays companies for their own use. These reports contain aggregated data and will not contain any information that identifies you.

We may pass your information to people who provide a service to us or are acting as our agents (including payment processing providers) on the understanding that they will keep the information confidential. If we transfer your information to an agent or service provider located in another country, we will make sure that they agree to apply the same levels of protection as we are required to apply to your information and to use your information in accordance with our instructions. We will retain information collected about you for as long as permitted for legal, regulatory, fraud and/or other financial crime or other legitimate business purposes.